Doha Bank LuLu Platinum Mastercard
Make your shopping experience more rewarding with the Doha Bank Lulu Platinum Mastercard Credit Card. Every time you use your card, you’ll earn LuLu Points that you can use to shop at any LuLu Hypermarket across Qatar.
LuLu Points
Shopping at LuLu Stores
Doha Bank LuLu Platinum Mastercard Credit Card customers will earn Lulu points on all purchases at LuLu stores in Qatar and at LuLu Online Store.
For cards issued against Salary Transfer, the customer can get 5% savings on Shopping at LuLu stores in Qatar in the form of LuLu points.
For cards issued against Fixed Deposit, the customer can get 2% savings on Shopping at LuLu stores in Qatar in the form of LuLu points.
| Category | LuLu Points Earning Rate |
|---|---|
| Card issued against Salary Transfer | 5% of purchases at LuLu Stores in Qatar |
| Card issued against Fixed Deposit | 2% purchases at LuLu Stores in Qatar |
Example. Mr. Abdulla is a salary transfer customer; he spends QR 3,000 at the LuLu Store using his Doha Bank LuLu Platinum Mastercard Credit Card.
Mr. Abdulla will earn 1 LuLu Point against every 1 QR, that is 3000 LuLu points. As each LuLu point is worth 0.05 QR, Mr. Abdulla will earn LuLu points worth QR 150 which is equivalent to 5% of spend.
Shopping Outside LuLu Stores
Your earnings are not limited to spends at LuLu Stores only! You can also get 1% savings on your spend outside LuLu stores locally or internationally.
Redeem LuLu Points
Your Lulu Points are only redeemable at Lulu Stores in Qatar. Un-redeemed points will expire after 12 months from points earning date. You can also view your earned, redeemed and expired Lulu points via logging on to dohamiles.com.
| Spend Category | Points Expiry | Points Capping |
|---|---|---|
| Spend at Lulu | 12 Months | 10,000 Points |
| Spend outside Lulu | 12 Months | No Capping |
Lulu Points on credit card transactions in European Economic Area (EEA) Countries
Please note effective from January 5, 2021 we will be revising the Lulu Points earning on your eligible transactions carried out in European Economic Area (EEA) countries as defined by Mastercard when you use your Doha Bank Lulu Platinum Mastercard Credit Card.
Please refer to the below QR spend requirements to earn 1 Lulu Point:
| Card Type | Existing Eligible Spends (QR) to Earn 1 Lulu Point | New Eligible Spends (QR) to Earn 1 Lulu Point |
|---|---|---|
| Lulu Platinum Mastercard | 5 | 10 |
No Annual Fees
Customer with a salary of QR 10,000 and above or with a minimum block deposit against the card of QR 10,000 will not be charged any annual fee and the card will be free for life. 2 Supplementary Cards will be issued free for life. An annual fee of QR 300/- will apply for customers with salary of less than QR 10,000 or a card opened against a lien deposit of less than QR 10,000. You can view the full Schedule of Charges at https://qa.dohabank.com/personal/other-services/charges-for-personal-customers/#cardsfees.
Travel Privileges
Travel should always feel like a privilege. And, with the Doha Bank LuLu Platinum Mastercard Lounge Program, it does. As a cardholder, you receive:
- Unlimited, complimentary access for you* to over 25 regional and international lounges across Jordan, Kuwait, Morocco, USA, UK, Canada, Germany, France, Singapore, and more.
- Access to business facilities — email, internet, phones, fax machines, and conference space in some lounges.
- Complimentary refreshments and snacks.
Primary and Supplementary cardholders need to show their individual Doha Bank Lulu Platinum Mastercard Credit Card to avoid guest charges. Lounge T&Cs apply.
To find out more, visit http://mastercard.com/platinum.
*Guests will be charged.
Explore hundreds of experiences ranging from entertainment and culture, to travel and shopping at over 40 destinations around the world on www.priceless.com. All curated exclusively for Doha Bank Lulu Platinum Mastercard cardholders.
For more details, simply visit www.priceless.com, register and choose your place of interest.
Contactless Technology
Pay on the go ! Now you can make quick, easy and convenient contactless payments using your Doha Bank Lulu Platinum Mastercard Credit Card. To learn more click here
Mastercard for You App
The Mastercard for You app provides you access to a world full of possibilities by giving you insight on how you can use your card to its full potential. Simply choose the type of Mastercard you have and stay up-to-date on how it can enhance your travel, lifestyle and insurance. Download the app and enjoy access to:
- Hundreds of Buy 1 Get 1 free offers across the Middle East & Africa.
- Exclusive travel and online shopping deals.
- Mastercard Concierge with direct dial facility.
- Search functionality for the nearest airport lounge with complimentary access.
Download the “Mastercard for You” application from the App Store or Google Play store
Card Protection
Purchase Protection
Shop with confidence, knowing that the purchases you make with your Doha Bank LuLu Platinum Mastercard Credit Card are:
- Protected in case of theft or accidental damage up to 180 days from date of purchase.
- Covered for up to USD 2,000 per claim and a maximum of USD 5,000 over a 12-month period.
- In case of damage, you can either get a new item to replace the damaged one or receive compensation for the item’s total value, as per the store receipt.
How to claim: To file a claim online simply go to Mastercard for You mobile app or directly to www.mcpeaceofmind.com/platinum.
Credit Shield Insurance
Please click here for more information.
Standard Features
- 2 FREE Supplementary Cards.
- To gift an additional credit card to your loved ones, simply SMS “SUPP” to 92610.
- 0% Payment Plans – Buy jewellery, mobiles, now and pay over 6 or 12 months.
- Remit money via your credit card.
- Secure Online Credit Card Payments.
- Payment recovery from as low as 3%.
- Interest free credit up to 55 days.
- Online statements.
- Online payments & access through Doha Bank’s multiple e-channels.
- Instant SMS alerts on each transaction.
- A generous spending limit.
- 24 Hour Customer Service.
To apply
You should meet one of the below conditions:
- Be an existing Doha Bank Salary Transfer customer.
- Transfer your salary to Doha Bank.
- Have a lien placed on your savings or deposit account with Doha Bank
Next, submit to us the following documentation:
- Duly completed application form.
- ID copy / Passport copy / Resident Visa copy.
- Salary assignment / transfer letter.
- Please note that in order to comply with QCB instructions your existing credit limit will be adjusted accordingly when applying for the LULU CARD.
- Visit any Doha Bank branch.
- SMS LULU to 92610 to apply for this unique shopping card!.
- or click here Apply Now
Lulu Points – Terms & Conditions
Lulu Points Earning on Select Merchant Categories
Local and international retail spends including e-commerce transactions made under the category of Supermarket & Grocery Stores, Insurance Services, Real Estate and Rental Payments, Taxi, Charity, Petrol, Transport, Education, Quick Service Restaurant, as defined by Visa and MasterCard will be eligible for 20% earning of your base Lulu Points earning under the Lulu Points Loyalty Program.
Please note that the spend segment is generic and is subject to change at the sole discretion of Visa / MasterCard. Kindly note Doha Bank will not be responsible if a transaction does not get captured under the appropriate MCC (Merchant Category Code) or if any merchant has a different MCC to the one categorized by Visa / MasterCard.
Illustration:
For the purpose of clarity you may please refer to the below illustration:
| Credit Card Product | % Savings in the form of Lulu Points on Eligible Spends on Supermarket & Grocery Stores, Insurance Services, Real Estate and Rental Payments | % Savings in the form of Lulu Points on Eligible Spends on Other Merchant Categories | ||
|---|---|---|---|---|
| Local | Intl. | Local | Intl. | |
| Lulu Co-Brand Card outside Lulu Stores | 0.20% | 0.20% | 1.00% | 1.00% |
Lulu Points Earning by Doha Bank Lulu Mastercard Platinum Credit Card Customers at Lulu Stores
If you are using your Doha Bank Lulu Mastercard Platinum Credit Card at Lulu Stores in Qatar, you will continue to earn Lulu Points in accordance with the Lulu points policy i.e. 2% savings (in the form of Lulu points) on credit cards issued against deposit / lien and 5% savings (in the form of Lulu points) on credit cards issued under salary transfer relationship.
Eligible Transactions
All eligible retails transactions (Locally & Internationally) and E-Commerce transactions will be awarded Lulu Points. Corporate & SME Credit Cards, Cash Advances, Government related merchant categories (as defined under Visa / MasterCard rules), Remittances, Installment plans and Fee & Charges will not be awarded Lulu Points.
Apply for Doha Bank Lulu Platinum Mastercard
Note:
Doha Bank’s retail, commercial and corporate products are granted at our sole discretion and are subject to the Bank’s terms, conditions and acceptance.